The Technology Executive

The Great Convergence: Why IT and HR Are Becoming One I’ve spent the better part of three decades in boardrooms and server rooms, advising organizations from NGOs to global Fortune 500s. In that time, I’ve seen countless trends come and go. But what I’m observing now isn’t a fleeting fad; it’s a fundamental, structural shift in how businesses operate. The traditional, rigid walls between internal service departments—most notably Information Technology and Human Resources—are dissolving. This isn’t just an academic thought experiment. It's a strategic evolution, driven by a long-standing pursuit of efficiency and now supercharged by the maturation of artificial intelligence. We are witnessing the birth of a unified internal services model, a convergence that will redefine the employee experience and reshape the very nature of corporate support functions. If you're still managing IT and HR in entirely separate silos, you're not just operating on an outdated model; you're ...

Important Missions for IT In today's rapidly evolving business landscape, the role of IT has transcended beyond being a mere support function to becoming a strategic enabler of business success. IT is no longer just about managing infrastructure, keeping the lights on, or troubleshooting technical issues. Instead, IT departments are increasingly expected to be at the forefront of innovation, drive business value, and ensure seamless alignment with organizational goals. This shift in expectations has given rise to several critical "missions" that IT leaders must embrace to remain relevant and drive success in their organizations. In this post, we'll explore three such missions: presenting a unified face of IT to the business, aligning IT goals with business objectives, and fostering a culture of innovation and experimentation. 1. One Face of IT to the Business One of the most crucial missions for IT is to present a unified and coherent "face" to the business....