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Showing posts with the label Innovation

SaaS Isn't Dead, but Per-Seat Pricing Might Be

I've sat in enough boardrooms this year to notice a pattern: every CIO has an opinion on whether SaaS is dying, and none of them agree on where the line is. The loudest voices on social media have already written the obituary. I think they're half right, and the half they're wrong about is the half that matters for what you do next quarter. The Pundits Have the Diagnosis Right, the Prognosis Wrong The claim isn't crazy. Gartner projects that 40% of enterprise applications will carry task-specific AI agents by the end of 2026 , up from under 5% a year earlier. That is a real, fast shift, and it is already showing up in how vendors price and package their products. But "pressure" and "death" are different diagnoses, and the pundits keep reaching for the second one because it's the more shareable headline. IDC put it more carefully : SaaS isn't dying, it's metamorphosing into outcome-based and usage-based economics. That's the disti...

AI Agents: The Enterprise Reality Gap

  Why employees are bypassing IT, vendors are missing the point, and the integration problem is costing you more than just money I manage five email accounts across personal and professional domains, yet my AI assistant can connect to exactly one and only when enterprise security policies permit it. Calendar integration works intermittently, memory disappears between sessions, and token consumption burns through budgets faster than I can track. Every few weeks, a new tool launches with precisely the capability I've been waiting for, forcing another cycle of integration rebuilding and workflow retraining. This is the reality of AI agents in 2026, not the autonomous assistants orchestrating our workloads, not the context-aware systems maintaining our preferences, not the seamless integration promised in vendor demonstrations. The technology isn't the problem. Organizations are trying to integrate intelligent agents into architectures designed for simpler systems, governance mo...