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Showing posts from August, 2024

The Art and Skill of IT services contracts - Key items to remember to avoid issues

  Crafting Effective Vendor Services Contracts and Change Orders A well-drafted vendor services contract is crucial for setting clear expectations and protecting your organization’s interests. This post focuses on key elements that should be included in your vendor contracts and offers guidance on how to effectively draft change orders. Disclaimer: The information provided in this post is for general informational purposes only and does not constitute legal advice. Always consult with a qualified legal professional when drafting or modifying contracts. Key Elements of Vendor Services Contracts Scope of Work (SOW) Use precise language to define the deliverables, responsibilities, and timelines. For example, instead of saying “regular updates,” specify “weekly status reports every Friday by 5 PM.” Avoid including extraneous information, such as sales material or company history, which can introduce ambiguity. It should also include end dates to establish outer limits under which the...

Your mission, should you choose to accept it...

Important Missions for IT In today's rapidly evolving business landscape, the role of IT has transcended beyond being a mere support function to becoming a strategic enabler of business success. IT is no longer just about managing infrastructure, keeping the lights on, or troubleshooting technical issues. Instead, IT departments are increasingly expected to be at the forefront of innovation, drive business value, and ensure seamless alignment with organizational goals. This shift in expectations has given rise to several critical "missions" that IT leaders must embrace to remain relevant and drive success in their organizations. In this post, we'll explore three such missions: presenting a unified face of IT to the business, aligning IT goals with business objectives, and fostering a culture of innovation and experimentation. 1. One Face of IT to the Business One of the most crucial missions for IT is to present a unified and coherent "face" to the business....